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News and analysis to 4th July 2007

 

Lone Granger

Richard Granger the controversial IT director of the UK’s National Health Service has resigned. It is thought he was the highest paid civil servant with a supposed salary of £280,000. His notoriety spiked when he referred to the suppliers of the National Programme for IT as huskies pulling a sled. "When one of the dogs goes lame, and begins to slow the others down, they are shot," he said. "They are then chopped up and fed to the other dogs. The survivors work harder, not only because they've had a meal, but also because they have seen what will happen should they themselves go lame." It is not known whether his departure relates to the huskies taking a view that if they all got together and ate the ‘driver’ their lives would get a lot easier.

 

Google takes privacy seriously

Search engine giant respects your privacy so much that it wants to retain your personal data for as long as possible. Specifically we are talking about details of your web surfing habits. To comply with European regulations it has agreed to reduce the time it keeps your personal data to 18 months. Though it will make the data anonymous rather than destroy it. Google maintains that building up an accurate picture of web habits will eventually allow it to provide users with life-related advisory services. For example suggesting furniture designers in your area if for example you spend a lot of time surfing Swedish web sites. More sinisterly, Google may also use this data as the basis for a service to third party organisations such as government agencies.

 

Steve Jobs goes on Safari

Apple Founder Steve Jobs is exploring the great plains of MS Windows. Apple has just launched a version of its iMac browser Safari for MS Windows. The iPod creator already has a well-established route to MS Windows users via iTunes and so should have no trouble getting to the wider market. There is likely to be compatibility issues. Users will be faced with differing user interfaces as they flit between Safari and other Windows applications. However prospective iPhone users might take this opportunity to get familiar with the forthcoming iPhone, which looks set to be the must have accessory for the image-conscious digerati.

 

Microsoft loves open source

Microsoft doesn’t like open source because it undermines its business model. But rather than clash with the enemy, Microsoft appears to have adopted an ‘embrace and choke’ approach. To do this required Novell selling it soul to the software giant. Today Microsoft licenses Novell’s Suse Linux and uses this position to threaten non-Suse Linux users and distributors by claiming that Linux infringes over 100 Microsoft patents. However Suse users are exempt from potential prosecution, thus encouraging Linux users to adopt Suse.  Microsoft has stepped up its commitment to embracing open source by appointing a Director of Linux interoperability. Oddly this has taken over 6 months since the marriage with Novell was announced, and so feels like an afterthought. This is a delicate responsibility, as it requires the incumbent to represent the interests of the enemy. Tom Hanrahan a previous director of engineering at the Linux Foundation has taken up the position. This is either a major result for Microsoft or the Linux community have decided that their counter offensive will be to blend and destroy from within.

 

Here CiOmes the summer

According to Robert Half Technology, the hiring plans of American CIOs for the third quarter are the highest since Q4 2001. This is of course great news for the IT industry. Let’s hope that this is long-term trend. My concern is that there appears to be an element of over exuberance in the web start up investment arena, which could be an indicator of Dotcom 2.0 (the sequel).

 

Dell 2.0

The rebirth of troubled PC maker Dell is not without its complications. The move to slash 8,800 jobs is of course an attempt to bring its costs into line with its intended profitability and so is necessary. But moving away from the direct sales model that made it an MBA case study in supply chain good practice doesn’t feel right. The fact that one of its most high profile channels is Wal-Mart suggests that Dell is happy to trade profitability for volume, which I would say is the wrong direction to take the business. However profitability is on the upturn so perhaps Dell will marginalize its consumer PC business and follow the likes of IBM into the highly profitable enterprise services market.

 

The rise and rise of India

The Indian IT services and software sector will be worth over $50bn by the end of fiscal 2008, according to trade body Nasscom. This is in line with anticipated growth plans of $60bn by end of 2010. Employment in the sector grew from 1.3m to 1.6m in the 12 months to March 2007. 690,000 staff are specifically working on export-related services. Indirectly the IT industry provides employment to over 7 million Indians through security, transportation, hospitality and so on. Nasscom also points out that there is still a lot of steam left in the industry, with an unaddressed market worth over $300bn.

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