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News and Analysis to 16th October 2003

Merrill Lynch gets frosty on market recovery

Having promised us a mild recovery last month, Merrill Lynch has reviewed its IT recovery forecast to H2 2004 or beyond. A more recent survey of 50 CIOs from large US end-user organisations concluded that recovery in respect of IT spending, particularly in respect of services, will lag that of the broader economy. A significant number of CIOs said that their spending will remain at current levels for the indefinite future. The Tech Sector will become increasingly brutal as the players fight for what little business there is.

India responds to outsourcing backlash

Negative feeling within the US towards the exporting of IT and other well paying jobs to cheaper countries is running high. India recognising this has, through its IT trade body NASCOM, produced a report that shows how outsourcing will in fact increase the competitiveness of US companies through cost reduction. Outsourcing will also help with the impending labour shortage caused by an aging population. This reality should be of no surprise. If a computer or a lower cost and smarter offshore alternative can replace you then it will happen. This is the new reality. The West needs to give serious thought as to where it plans to sit in the value chain and make the necessary changes now at school, university and employment levels to ensure that it is not providing offshore services to the emerging economies in 50 years time.

Californian Governor plans to print money

The people of California have taken a chance on voting in Arnold Schwarzenegger as Governor. Watching from abroad one could say that those impressionable folk have opted for style over substance. But that doesn’t appear to be the case. Arnie, acutely aware of the substantial budget deficit, has taken a rather lateral approach to solving the problem by appointing HP leader Carly Fiorina to his transition committee. Possibly he has heard that HP is the world’s leading printing company and thus plans to resolve the dollar shortage by ‘leveraging’ HP’s technology.

IBM dominates outsourcing

Traditional outsourcing (onshoring?) looks to be a healthy pursuit for at least the next 4 years. IDC sees the market growing annually at almost 8%. The research firm claims that the current market is worth circa $70bn and that IBM owns almost a quarter of it. EDS came second with 16%. Then came CSC, then Fujitsu and in fifth place HP. Accenture is also enjoying healthy growth in this arena as it morphs itself out of highbrow consulting.

Microsoft facing security backlash

Microsoft, despite its woeful security record, has managed to fend off customer dissatisfaction through its well-worded end user license agreement (EULA), which users must accept as a condition of using the software. But now there are signs that a class action suit is bubbling in California. The plaintiff claims that as a result of Microsoft’s unsecure software, hackers were able to steal her personal financial details (identity theft). The legal case is being built around the restrictive nature of the EULA. The migration to an online world is inevitable; the migration to an online Microsoft world is quite possible. Hopefully this case will give Microsoft the incentive it needs to go back to the drawing board and reengineer its products so that our online future will be a secure one.

IT industry braces itself for cancer claims

Never mind RSI or backache from lugging laptops, the possibility exists that IT can give you cancer. Three IBM workers plus the family of a deceased worker are taking legal action against their former employer, claiming that they were exposed to dangerous chemicals through their work in the ‘clean rooms’ where electronic components are made. According to the prosecuting lawyers IBM’s records show that over a period of years, clean room workers developed more of certain types of cancers and died younger relative to the rest of the population. The outcome of this case could trigger many more such claims, with potentially enormous financial implications for the industry.

Monkeys driving brain-machine interface

Scientists at Duke University in the US have taught monkeys to control a robot arm using thought. The experiment involved connecting up the monkeys’ brains with electrode sensors whilst teaching them to control a cursor on a computer screen using a joystick. The experiment was extended to change the cursor into an icon of a robot’s arm representing a physical robot’s arm situated in another room. Finally the joystick was removed and for a while the monkeys continued to use the ‘air’ joystick, before putting down their arms and manipulating the robot arm using thought alone. The scientists believe this discovery could be used in developing prosthetic limbs. Hopefully the scientists will ensure that these limbs do not cause the users to involuntarily scratch themselves. Grooming one’s mates down the pub could also prove embarrassing.

Oracle takes a shine to Sun

Tech Sector bad boy and CEO of Oracle Larry Ellison used the platform of the annual shareholders meeting to reiterate the commitment to grow by acquisition. The recent attempt to acquire PeopleSoft appears to be running out of steam, what with legal hurdles, poison pills and a high price tag to negotiate. The Oracle ‘game hunter’ appears to be training his cross wires on Sun Microsystems. Overweight and directionless, the prey looks vulnerable. Though it is not obvious what the value would be to Oracle, unless Oracle had aspirations for becoming the next IBM.

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