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News and Analysis to 10th March 2005

Larry Ellison – Shopoholic?

Oracle CEO Laurence J Ellison, is an impulsive shopper. If he thinks someone else is getting a bargain, he wants it. Only recently PeopleSoft’s takeover of J D Edwards prompted the Oracle CEO to acquire them both. German rival Sap has been eyeing retail sector application provider Retek for some time and was in the process of queuing up at the checkout to make the purchase. However Mr Ellison has attempted to yank the goods out of the hands of Sap CEO Henning Kagermann with a counter offer. Retek management need just sit back and watch their share price go asymptotic.

SCO Group accuses itself of financial irregularities

Unix vendor and Linux legal nuisance SCO Group announced that it needs to restate its financial results for the first three quarters of 2004, after discovering accounting errors related to staff compensation. Possibly this is just an elaborate manoeuvre to get itself into the position of being able to accuse MCI and Computer Associates of stealing the intellectual property associated with its accounting techniques.

European IT services whirlpool

With the contractual ink still drying on Atos Origin’s acquisition of most of Schlumberger’s IT services business (once known as Sema Group), the word on the street is that the enhanced Atos Origin will merge with Siemens Business Services to create a European powerhouse.  Who’s next?

Be big and flexible or die

According to the Economist Intelligence Unit (EIU) businesses need to get big, but remain responsive to market forces. The fierce competition, which comes courtesy of operating in a global economy, will make life tougher over next 5 years. On a positive note, according to the MIT Sloan School, IT will become critical as a tool for out innovating the competition. Those that don’t subscribe to this theory should continue to have their IT director report into the CFO.

ID Theft – It’s personal

A quarter of UK adults have experienced ID theft, according to consumer watchdog Which?. This can be attributed to the ease by which fraudsters can obtain credit card details, passwords and other identifiers, using online techniques such as spyware and phishing, and traditional offline techniques such as confidence trickery and dustbin diving. More details on this can be obtained by sending your passport to….

Back to the customer

Don Peppers, CRM guru and author of the ‘One to One Future’ is pushing for a new metric for assessing company performance, namely Return-on-Customer (ROC). Basically companies need to squeeze their clients’ wallets harder rather than chasing new ones. This will be music to the ears of the CRM technology vendors who have generally been having a tough time of late.

EDS to get defensive

It would appear that the UK government is impressed with the way EDS manages its IT projects. Post Child Support Agency, Department of Work and Pensions and Inland Revenue, the outsourcing giant has been awarded a £2.3bn contract to provide IT services to the Ministry of Defence. This could well be a poisoned chalice, as the terms are draconian, and the deliverables/success factors unclear. EDS leads a consortium that includes Fujitsu, LogicaCMG, EADS, HP, IBM and General Dynamics. Contractually if EDS slips up, the MOD reserves the right to appoint another consortium member as prime. It will take great skill to manage the client and the consortium members, plus an above average sense of fair play from the consortium partners to avoid this being an expensive and brand decaying exercise.

Make that move

Ex HP CEO Carly Fiorina is rumoured to be joining President Bush at the Whitehouse. Whilst Ms Fiorina appears to be on a shortlist to become President of the World Bank, President Bush may have other plans for her. Given her experience in attempting to merge (read ‘bang heads together’) HP and Compaq into one cohesive business, possibly President Bush sees these skills being used to address some of his foreign policy conundrums.

Intel – Too big in Japan?

Japan’s Fair Trade Commission has issued a warning to chip making giant Intel, alleging that it has violated its antitrust laws by incentivising a number of Japanese PC makers to avoid/minimise use of chips from rivals AMD and Transmeta. A similar probe is taking place in the European Union.

Nice work if you can get IT

IBM’s chairman and CEO Samuel J Palmisano received $8.8m in remuneration in 2004. His 12% increase is in line with the 11% increase in IBM’s net income. Mr Palmisano, who obviously knows a thing or two about how the IT market operates, has played a key role in IBM’s reinvention, building on the work of predecessor Louis Gerstner.

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