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News and Analysis to 4th September 2003

News in summary

Hardware

q       Good news in server market

Software

q       Open source on the attack

q       Microsoft rivals up the pressure

q       Microsoft applications security alert

q       LogicaCMG looking good

Services

q       BPO on the increase

News in Detail

Flat servers

After nine months of loss making, the server marketplace appears to be on the upturn with server manufacturers reporting flat revenue figures, according to IDC. The criticality of servers to business suggests (if you have an optimistic predisposition) that the IT industry is coming out of recession.

Open source DOS?

Unix vendor SCO Group, which is raising its profile by threatening anyone who is running Linux with legal action (for using its code), has now had a taster of what the open source community has in its armoury. One disgruntled member has made SCO’s website unavailable through launching a sustained denial of service (DoS) attack. Eric Raymond, president of the Open Source Initiative, confirmed that the perpetrator was indeed a member of the open source community, but that his actions were not condoned. We could be seeing the emergence of a more hard line breakaway group. The open source community needs to remain squeaky clean if it wants to be relevant post SCO’s legal foray.

BPO – The new outsourcing

BPO (Business Process Outsourcing) is a service whereby the vendor takes over the management and delivery of one or more business processes and the underlying IT infrastructure. In a world where cost management and core competencies are high on the agenda, BPO is a concept that will resonate with the economic decision makers (ie the Board) in big organisations. The likes of IBM, Accenture and CGEY are all focused on making this a principal revenue stream. Possibly this is going too far. Whilst HR and Finance may not be core competencies for many organisations, the flair with which they recruit and retain staff or the skill in which their cash is managed, will be replaced by organisations who offer to do it as cheaply (and thus as adequately) as possible.

MS rivals step up pressure

Confidence in Microsoft’s software took a further knock with the outbreak of the Blaster and Sobig viruses. In the US the Computer and Communications Industry Association (CCIA), of which Oracle and Sun Microsystems are members, sent a letter to the US Department of Homeland Security urging it to reconsider its recent decision to award Microsoft a major IT contract to supply desktop software for 140,000 seats. They cited the failure of Air Canada’s passenger check-in system and an intrusion of the Navy-Marine intranet. They also attributed the disabling of the safety monitoring system of a nuclear power plant to the Slammer worm. Presumably Microsoft’s rivals are planning to unveil a complete desktop computing environment that will give users a choice in such matters.

Office door left open

eEye Digital Security has identified a ‘hole’ that can enable attackers to execute hostile code from within a range of Microsoft applications. The weakness stems from Microsoft’s Visual Basic for Applications (VBA) programming language, which is used to add functionality to Microsoft applications. Microsoft has issued a patch to solve this problem.

Market responds to LogicaCMG’s orders

On December 30th 2002, in response to a challenging SMS/MMS software market Logica and CMG were spliced. Six months in, the merged company appears to be exceeding expectations. The order book has grown substantially taking market share from 16% to 25%. In response LogicaCMG’s share price jumped almost 20%. Since the merger the share price has trebled. This is a promising sign for both the IT and Telecoms sector as LogicaCMG is seen as a (UK at least) Tech Sector bellwether.

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