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Glossary terms - numbers

 

1GL

First generation programming language. Also known as machine code. Essentially this is programming in binary. Fortunately this is no longer a skill required in the IT industry. Ultra old school.

 

1st Line Support

When the user reports a problem, this is the point where the IT department first attempts to resolve the problem. Some help desks endeavour to provide first line support. Some are simply call loggers.

 

24x7

A term used to mean all-day and everyday. Usually used in the context of service availability.

 

2GL

Second generation programming language. Also known as assembler. Considered as very low level and old school. Assembler programmers can be found in the world of real-time development.

 

2nd Line Support

If 1st line support cannot solve a user’s problem, it is handed to 2nd line support.  These people usually work within the IT department.

 

2½G

Not quite 3G. A term used to describe wireless cellular technology that offers Web access, but without offering the full functionality of 3G. Eg. GPRS. Used with email reading devices such as the Blackberry.

 

3G

Wireless broadband. Third generation mobile telephony providing full multimedia to the palm top device.  It is a regulated technology and so service providers need to acquire 3G licences.

 

3GL

Third Generation programming Language. A type of programming language that is characterised by the use of English words like IF, THEN, ELSE and GOTO.  Very powerful but poor on the user interface and database access side of things. Created in an era before the arrival of PCs with good-looking GUI interfaces.

 

3rd Line Support

If the problem cannot be solved by 2nd line support it will go to 3rd line support.  If 3rd line cannot solve the problem, it cannot be solved.

 

4G

Broadly speaking it is 3G only faster. However it embraces IP networking and places great emphasis on quality of service, security and cost.

 

4GL

Fourth Generation programming Language. Similar to 3GLs but have better capability regarding GUI development and database access.  e.g. Visual Basic,  Visual C++.

 

5GL

Fifth Generation programming Language. These languages promised a future underpinned by artificial intelligence and robotics. Their window of opportunity has now closed so they are only of historical interest today. Examples of 5GLs include Prolog and Lisp.

 

802.11

See WLAN.

 

802.16

 

See WiMAX.

802.3

See Ethernet.

 

 

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