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IT Demystified  - Book Review

From ukrecruiter

One of the key issues I face in staff development is turning eager young graduates, fresh to the recruiting industry, into credible IT recruiters – someone who can ‘speak the language’ and who a candidate can have confidence in.  Even our more experienced recruiters find it hard to hide the nerves that creep in when faced with recruiting for a new technology or an area within IT that they’re not familiar with. 

That’s why I was intrigued to read this book.  I have 7 ½ years experience recruiting within IT and I read IT Demystified in tandem with one of my new recruits whose 3 months into the job.

The book covers the basics of IT, Hardware, Operating Systems and Application Software.  It then focuses on what the author calls “the real value in IT” - Application Development.  The next section is Architectures, which reads like a history of computing.  Section 4 describes the structure of the IT Department, what they do and how they do it.  Finally, the author looks at Hot Technologies of today and tomorrow.

Strengths

  • The book is written in a very clear and easy to understand way.  Unlike many books on IT, even those I’ve read aimed at non-technical professionals, it has a very clear presentation with good use of diagrams, pictures and bullet-point lists.
  • The chapters are logically arranged and we found it easy to dip in and out of specific sections.
  • It really does take you back to basics and assumes no prior knowledge of IT.  This is great for my new recruit, but also for people like me who can perhaps talk the talk, but lack sometimes a fundamental understanding of what they’re talking about.  People assume that I know and often they’re wrong!
  • It focuses on the real commercial world.  As a recruiter, I have no real interest in the technical differences between, say, one operating system and another.  That’s for the Computer Science textbooks.  I am interested, though, in the commercial merits and applications of them and the trends within the market.  This for me is one of the best things about the book – it talks about the issues my clients are talking about, and does so in real language that I can understand.
  • It provides ways of describing IT concepts and technologies in plain English, e.g. “[A Firewall] can be thought of as an e-bouncer…like a nightclub doorman does let people in, but only those that meet the criteria”.  This is important in demonstrating our “inch-deep, mile-wide” knowledge of IT to candidates and clients.

Criticisms

  • At the end of each chapter there is a “Test Yourself” section.  I agree with the concept of these, and found these ones a handy way to recap the information in the chapter to make sure I retained it.  However, there were no answers provided to the questions, so I was never 100% sure I’d understood the chapter as the author intended me to.
  • We both groaned at the quality of the “jokes”.  To be fair, the author is self-depreciating enough to point out that they aren’t funny in the introduction!  Some of them I’m sorry to say re-enforced my stereotypes about techies trying to be “cool”!!
  • The text makes many references to “today”, “recently”, and so on.  Read in August 2004 it was totally relevant.  My concern is that the book runs the risk of looking dated unless there are regular revisions.

On the whole we both enjoyed the book, and both learned a lot from reading it.  I would recommend it whether you’re experienced or whether you’re starting out in IT recruitment.  It will supplement the recruitment-specific systems, techniques and skills you learn, develop and maintain.

Steven Maule

Sales Manager (Ireland)

Allegis Group


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